Computing

Internet Access Within Accommodation

All graduate rooms have internet access both through the wired (ethernet) and wireless networks.

Though, for most student, wired internet is a thing of the past, it is worth explaining in detail what your wired internet allowance is through college. You’ll receive 50 GB of free wired internet traffic per term. Anything beyond that will be charged at 10 pence per GB. Warning notices are sent when you approach the end of your free usage and regularly once you start to incur charges, and you can check your bandwidth usage online. If you need more than 50 GB for your academic work, contact the IT department as they may be able to waive charges.

Wireless usage is currently uncharged, although college policy on this may change if University policy does. There are now two wireless networks to be found around college. These are UniOfCam , which is accessed through Raven login each time you connect, and eduroam, which requires a one time setup. Unless you have a specific reason to use UniofCam then it’s recommended to use eduroam as it doesn’t need you to reauthenticate through Raven frequently. Eduroam is available at many academic and other institutions around the world and your login will allow you to connect anywhere you go. This makes it an extremely useful tool to have at your disposal. Both services will likely be slower than you wish that they were. This, however, is a problem far beyond the scope of Trinity Hall…

More information can be found on the website of IT Support, which supersedes the old Computer Support Group.

Public Computing Areas

The college provides several computer areas open to the general college public. To access these you will need your Raven authenication username and password. There are 18 PCs available for use on the top floor of the Jerwood Library as well as two Macs all of which have nice 20″ TFT displays. Attached to these are two laser printers, one of which is a black and white duplex printer, the other is colour.

At Wychfield, there is a small computer room containing 10 PCs and 1 Mac at the top of staircase A, along with both colour and black-and-white printers. There is also a small computer room containing 1 PC and 1 Mac as well as a black-and-white laser printer in Launcelot Fleming House. The MCR room itself has two PCs. Believe it or not, there is usually little or no wait to access these public computers and you can pretty much count on them to be available. The MCR computers can print in black and white to the Porter’s Lodge printer, or other printers around college.

Almost every area in college now has wireless access, with the only noticeable exception being the Wychfield Sports Pavilion. You should feel free, therefore, to use your laptops all around college, including the MCR, the nether regions of the Jerwood Library or even outside locations, such as Latham Lawn, where you can cruise Wikipedia to check the accuracy of the tours being given by the passing punt.

Printing

As previously mentioned, printers exist in the Jerwood Library and up at the Wychfield site. Printing costs are 5p for a black and white A4 sheet and 15p for a colour A4 sheet (though watch your email from the IT manager, as these prices may be discounted throughout the year for specific printers!). These are charged through the University’s DS-Print system shared by some departments; you must have sufficient balance to print a document. You should be given £1 balance when you arrive in Cambridge, and can top up more with a debit card online here. More details of the DS-Print system are available here. If the library printers are out of paper, please obtain more at the Porters Lodge.

If you need to have large documents printed (e.g. MPhil dissertation), you may wish to investigate the printing services provided by CUSU or the GU; some departments also offer printing services to their students.

Support

Help with computers in Trinity Hall comes from a number of sources.

Firstly, you’re welcome to contact the MCR computing officer, who will gladly help to point you in the right direction.

If you have any concerns with Wi-Fi, wired network, or computing facilities, please contact Trinity Hall IT support.

Problems with your own personal computer are handled by the Computer Support Group (CSG), a group of staff and students employed by the college. This service is provided free of charge by the college to help students with problems that could be stopping them from using computers for academic work. To ask for help, please visit their support page. The CSG website also provides a lot of useful information about how to set up your computer and the services available within college, such as loan computers, network connections, printing, and more.

And if you tend not to need support yourself, please consider joining the CSG to help others! They pay!

You can also submit any IT support requests through the Service Request System and they’ll get to the right people.

Other Services

The College offers loan computers for £30 per term. You can also ask for a interest free loan to buy your own computer. The Computer Office has network cards (wired and wireless), ethernet cables, USB memory sticks and memory upgrades for most laptops and desktops in stock and can also obtain other hardware at reasonable prices. Ask for more details.