Internet Access Within Accommodation
All graduate rooms have internet access either via ethernet wire or wireless, and in some cases both. There is a push for every room to have access to wireless internet but, for now, that should be treated as an event in the hazy future. Connections cost £20 per term, which is included in the room rent. The connection costs are mandatory. We are happy to say that enabling your connection is automatic upon plugging in; there is no waiting on paperwork. During your first week at Cambridge, having one thing be simple and paperless will feel like a relief.
You may transfer up to 32GB per term. Anything beyond that costs just 7 pence per GB. Warning notices are sent when you incur charges, and you can check your bandwidth use online. If you need more than 32GB for your academic work, contact the IT department.
Public Computing Areas
The college provides several computer areas open to the general college public. To access these you will need a PWF account. There are 18 PCs available for use on the top floor of the Jerwood Library as well as two Macs all of which have nice 20″ TFT displays. Attached to these are two laser printers, one of which is a black and white duplex printer, the other is color. At Wychfield there is a small computer room containing 10 PCs and 1 Mac at the top of A staircase, along with both colour and black-and-white printers. There is also a small computer room containing 1 PC and 1 Mac as well as a black-and-white laser printer in Launcelot Fleming House. The MCR room itself has three PCs. Believe it or not, there is usually little or no wait to access these public computers and you can pretty much count on them.
It should be noted that most of the public areas of the college have wireless. Feel free to drag your laptops to the MCR room, the nether regions of the Jerwood Library or even various locations outside, including the Latham Lawn, where you can cruise Wikipedia to check the accuracy of the tours being given by the passing punt.
Printing
As previously mentioned, printers exist in the Jerwood Library and up at the Wychfield site. There are plans to move a printer down to Bateman Street as well but we are still waiting to see how the cards fall on that one. Printing costs are 5p for a black and white A4 sheet and 15p for a colour A4 sheet. These charges will go on to your college account to be paid at the end of term. If the library printers are out of paper, please obtain more at the Porters Lodge. If you notice that the Wychfield printer is out of paper, consider carrying a ream up from the main site Porters Lodge the next time you are down there.
Support
Help with computers in Trinity Hall comes from a number of sources.
Problems with the college computer rooms are handled by the college IT department (itsupport@trinhall.cam.ac.uk).
Problems with your own personal computer are handled by the Computer Support Group (CSG), a group of students employed by the college. This service is provided free of charge by the college to help students with problems that could be stopping them from using computers for academic work. To ask for help, please visit their support page. The CSG website also provides a lot of useful information about how to set up your computer and the services available within college, such as loan computers, network connections, printing, and more.
And if you tend not to need support yourself, please consider joining the CSG to help others! They pay!
You can also submit any IT support requests through the Service Request System and they’ll get to the right people.
Other Services
The College offers loan computers for £30 per term as well as loans for computers. The Computer Office has network cards (wired and wireless), Ethernet cables, USB memory sticks and memory upgrades for most laptops and desktops in stock and can also obtain other hardware at reasonable prices. Ask for more details.